Frequently Asked Questions

Q: Where do the WAV files go when they are decoded?
A: Click on the Destination Folder button. The folder that has the black dot is where the WAV files are placed.

Q: CDs created with WAVs from MP3 Decoder do not play on my stereo?
A: Make sure you are writing an Audio CD. This can be tested by putting the CD in your computer’s CD-ROM drive. Do you see .wav files or .cda files. If you see .wav files you are creating a Data CD. You need to create an Audio CD. If this is not the case, make sure you are using CD-R media. CD-RW can only be read by multi-read lasers found mostly in CD-ROMs.

Q: I just installed MP3 Decoder and upon opening it I was told it was corrupt. What should I do?
A: This warning is just telling you that no preferences have been set. This dialog box only shows the first time MP3 Decoder is run. It’s prompting you to go into preferences and setup MP3 Decoder the way you want to. Defaults will be set if you do not.

Q: I am receiving an Access Violation on some files that I am decoding. What's going on?
A: This is a problem with either MP3 Decoder or the decode engine. Make sure you have the most up to date version of MP3 Decoder, which can be found here. Most access violations happen for everyone and I will fix them as soon as possible.

Q: MP3 Decoder is giving me an I/O Error 103.
A: Get an updated version of MP3 Decoder at www.hplsoft.com.

Q: MP3 Decoder is giving me an Access Violation at address xxxxxxxxxx.
A: Get an updated version of MP3 Decoder at www.hplsoft.com.

Q: When I decode the decode progress window is not showing. What's going on?
A: This is a bug in version 1.9. Go into preferences and visual, and the Window Settings tab. Check transparency and set the slider to 100%. This only affects users on Windows 2000 and Windows XP.


Send questions and comments to:
support@hplsoft.com
© 2002, HPL Software